“It is a fine game to play the game of politics,
and it is well worth a good hand before really plunging.”
Winston S. Churchill
Jonathan with Business Coach & Author Keith Cunningham
On Monday I had the pleasure of going to the Business Excellence Forum and Awards. We heard from some great business leaders such as Keys To The Vault expert Keith Cunningham, BNI founder Dr. Ivan Misner, and Travis Bell, The Bucket List Guy.
Keith, like Warren Buffett, maintains that each business needs a scoreboard, and the scoreboard gives you vital optics so you can plot your path to success. Buffett believed that if you can’t read the scoreboard, you can’t tell the winners from the losers. Sound advice for us all, but reflecting on Churchill in his time, imagine how much more important that scoreboard would have been.
If you have ever visited Churchill’s underground bunker: The Cabinet War Rooms, you would agree that potentially one of the most understated rooms is the Map Room. Peering through the glass, one is immediately struck by the cramped space in this tiny room that was of such great significance. The bank of corded telephones in the centre channel of the desk, where up to five operators would sit incessantly taking and making calls, brings the technology advancements of today into perspective. Imagine how busy they would have been, especially during the Blitz! For me, it is incredible to think that Churchill masterminded the victory in 1945 with one computer (courtesy of Alan Turing), basic communications, and maps.
Inside the Map Room
This world map represented the scoreboard Churchill frequently checked to strategically plan his next move. Keith told us that the key to using the business scoreboard is knowing how to interpret it. A scoreboard gives you numbers, but those numbers then need to be converted into actions, and they determine whether you are on the right track, or need to make a course adjustment.
There were many battles during the Second World War, and at times we were badly losing in the field. In those moments, Churchill would view his scoreboard, convert the numbers to determine how his strategy should adjust.
In business today we all need that scoreboard. As leaders we need to know how to measure and how to convert those numbers into strategy. Our scoreboard will show us the reality of how our product is being welcomed in the market place, and how are team is performing. ‘When you learn the tools that work, you get the results that are possible.’ – Keith Cunningham.
“ARE YOU KEEPING SCORE?” is part of the Lead Like Churchill Series
This week’s post will be short and sweet. Considering the day, I don’t believe I could add anything more to one of the most beautiful love letters I have read between my great-grandparents. In August 1908, one month before they were married, Clementine wrote:
Bill Gladwell and Jonathan Sandys
Don’t you sometimes find you meet the most interesting people in the most unexpected places and, when you part, you feel your life has been affected for the better? This week, I have. In South Carolina, where I was speaking at the Rotary District Conference.
Bill is pitched as a hypnotist, and although he is a qualified hypnotist, initially making a living on stage, today he practices as a much more engaging human lie detector. Based-off the scientific research of Dr. Paul Ekman, serialized by Fox in the crime drama, Lie to Me, Bill creates a very thought-provoking performance that gives the illusion he can read your mind. However, Bill admits he cannot, and holds dubious the claims of those who can. Rather, he uses finely-honed skills of observation to interpret the facial expressions and body language of others.
Asking an audience member to write something they love on a piece of paper, Bill then asks five questions and from those extrapolates what the person wrote. It was fun to watch, and from the performance that was witnessed last night, I can see how easy it would be for someone with Bill’s talent to dispense with integrity and resolve to be rich by reducing his hard-studied, respectable profession to the depths of a personal get-rich-quick scheme. However, as he told me: “I’m not a con-man, and don’t like those who are.”
Today we see many different sorts of leaders rising. Some wave the banner of peace and goodwill while playing an audience for their own self-gratification, narcissism and personal gain. However, as we discussed a few weeks ago there are others, like Bill, who grasp the great privilege the title of Leader bestows, and recognize that with the sometimes enormous power and influence they have, responsibility and integrity are not options, but rather, requirements.
If courage and faith are necessary characteristics of leadership, integrity must also be incorporated to complete the full circle and steer leaders from self, to genuine service.
Attempting great leadership while lacking one of the aforementioned principles is like removing one side of a house of cards and expecting it to stand. Courage, faith, and integrity are the foundations on which the greatest leaders have led their countries, companies and people to achieve feats that few, sometimes none thought possible.
The incredible code breaker Alan Turing and his famous Bombe, the model on which computers began. President Kennedy, who, way before the means and feasibility of space exploration had been addressed, stood confidently in Texas and told the world that a man would go to the moon in that decade. Or the teacher who on Monday, will inspire a student to make a difference, whether it be considered major or minor by our standards.
All those I have mentioned were or are leaders, but it is their integrity that, in the case of Turning and Kennedy changed the world.
For the teacher, integrity is even more vital. Teachers have a greater responsibility than others, because without their knowledge and influence, Turing would never have been capable of giving the Allies an edge to defeat Hitler, and those amazing minds at NASA would never have gained the knowledge to think outside the scientific box and persevere through failure.
If you want to be beloved and secure, lead with integrity. Greatness comes through service above self.
If you would like to know more about Thought Reader, Actor and Consultant Bill Gladwell, please visit: Bill Gladwell Live.
If you would like to know more about the Lead Like Churchill leadership course, please visit: Lead Like Churchill.